Questions
Frequently asked questions
How we price, build, support and protect what we make for you.
Do you build from scratch or customise a package?
Both exist. For custom work we build around your process. For accounting we also offer Daftar and Firm ERP as ready-made products.
How long does a project take?
A small app can take a few weeks. A full ERP is delivered in stages over months. We give a timeline and price after the design step, not before.
Can the AI run without sending our data to the internet?
Yes, that is the purpose of the locally hosted option. It needs suitable hardware, which we help you size.
Is facial recognition lawful for us?
It depends on your country, your purpose and consent. We build consent, retention and access controls into the system, but you should confirm legal requirements for your situation with a qualified adviser.
Where are you based?
We are building our presence in the United Arab Emirates and serve clients across the Gulf. We work remotely with live demos.
How do you price a project?
After the design step you receive a fixed scope, a plan and a price. Work outside that scope is quoted separately, before it starts.
Who owns the system and the data?
You own your data. Ownership and licensing of the code are agreed in writing before work starts.
What happens after launch?
We deploy, train your team and stay available for fixes and improvements, under a support arrangement agreed up front.
Do you work in Arabic and English?
Yes. Interfaces and documents can be delivered in Arabic with right-to-left layouts, and in English.
Can you connect to the systems we already use?
Often, where the other system offers an interface, an export or a database we may lawfully reach. We confirm feasibility during the design step.
Can we see something before we commit?
Yes. During the design step you see screens and interactive designs of your own system. Public demonstrations of our own products are added as they are ready.
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Have a workflow that needs a system?
Describe how it runs today. We will reply with questions and a proposed next step.
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